Privacy Policy

Fairy Forest Designs (“we,” “us,” or “our”) operates the website and online store at fairyforestdesigns.com. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from our Site.

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information you provide: Name, email address, shipping and billing address, phone number, and any other details you submit when placing an order, creating an account, or contacting us.

Payment Information: Payment details are processed securely by PayPal. We do not store your full credit card or payment account information on our servers.

Order and Transaction Information: Products purchased, order history, and related details.

Technical and Usage Information: IP address, browser type, device information, pages visited, and referring URLs. This may be collected automatically through cookies and similar technologies.

Communications: Messages you send us via email, contact forms, or other channels.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders, account, or inquiries
• Provide customer support
• Improve our website, products, and services
• Send marketing or promotional communications (only if you have opted in; you can unsubscribe at any time)
• Detect and prevent fraud or unauthorized activity
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

Service Providers: We share necessary information with trusted third parties who help us operate our business, including:

• AbanteCart (our e-commerce platform) for order processing and store functionality
• PayPal for payment processing
• Shipping carriers to deliver your orders
• Email service providers (if used for order confirmations or marketing)

Legal Requirements: When required by law, court order, or governmental authority, or to protect our rights, safety, or property. We may disclose your personal information and any content you submit when we believe in good faith that such disclosure is necessary to:

• Comply with a law, regulation, legal process, or enforceable governmental request
• Report suspected illegal activity (including but not limited to child sexual abuse material or other criminal content)
• Protect the rights, property, or safety of Fairy Forest Designs, our customers, or the public
• Cooperate with law enforcement investigations

In such cases, we may share relevant information, including your contact details, order information, and any materials you uploaded or provided.

Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to improve functionality, analyze traffic, and enhance your experience. You can control cookies through your browser settings. Disabling cookies may affect some features of the Site.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your information
• Object to or restrict certain processing
• Opt out of marketing communications

To exercise these rights, please contact us. We will respond in accordance with applicable law.

7. Children’s Privacy

Our Site is not directed to children under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can delete it.

8. Third-Party Links

Our Site may contain links to third-party websites (such as PayPal). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. We encourage you to review it periodically.